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Contact HP using the Contact Support tab at the top of this screen. If the Quick Test does not find a problem, run the Extensive Test (about 45 minutes). Test results are also available under Test Logs on the Diagnostics UEFI main page. I am tempted to replace the heat sink as is or would it be better to get a heat sink paste to re paste it back. have a peek here

Step 5: Run hardware diagnostic tests using HP PC Hardware Diagnostics UEFI Blue screen errors can be caused by problems with hardware components, such as the memory or hard drive. This test includes the SMART Check, Short DST, Optimized DST, and Long DST. If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Select Primary Hard Drive Self Test, and then press the Enter key to start the test. browse this site

Hp Laptop Blue Screen Error

Like memory? Unplug the AC adapter from the computer. Wait before installing another antivirus until you know the crash problem is solved, just don't download any files until you have an antivirus installed. Figure : Selecting the Hard Drive Extensive Test Click Run once.

After uninstalling Mcafee, wait for at least a day before reinstalling Mcafee #14 Imran, May 13, 2013 hannah New Member Joined: Apr 18, 2015 Messages: 1 Likes Received: 0 [emailprotected] IBM WebSphere Portal Home IBM Logo Sign Up Log In Welcome Getting Started Contact HP - Anonymous Contact HP Product Context View Support Home Test page Product Home Product Warranty Result Anyway try to get as much info as you can and if you get any errors displayed then please post them here in the forum so we can try to figure Hp Laptop Blue Screen At Startup See one of the following documents for instructions: Performing an HP System Recovery (Windows 10) Performing an HP System Recovery (Windows 8) Performing an HP System Recovery (Windows 7) Contact HP

looks like its pointing to the same program according to the program results http://img543.imageshack.us/img543/9608/img1445kx.jpg http://imageshack.us/a/img594/1099/bluescreenview.jpg http://imageshack.us/a/img9/187/whocrashedl.jpg mainsone Attached Files: wincrashreport1.txt File size: 404.6 KB Views: 589 bluescreenview 1.txt File size: Have been away so taking me a while to read posts its only started doing this last 3-4 days never before (laptops 3 years old) the only thing I have changed Follow the steps in this document to troubleshoot a blue screen error on your computer. Thanks. #10 Littlebits, May 12, 2013 mainsone New Member Joined: Apr 22, 2013 Messages: 11 Likes Received: 0 Hi, have run those 3 programs and have added screenshots and a

note: The designated button combination varies by model and production date. Hp Blue Screen Windows 10 The Windows Update menu opens. percaine 497.674 görüntüleme 10:44 How to Fix Blue Screen of Death on Windows 8 - Süre: 8:21. Because the problem you are describing leads me to believe that either: 1: You either changed hardware. 2: You either changed the BIOS settings. 3: Your volume shadow copy got corrupted.

Laptop Blue Screen Windows 10

Because the problem you are describing leads me to believe that either: 1: You either changed hardware. 2: You either changed the BIOS settings. 3: Your volume shadow copy got corrupted.

From the UEFI Main Menu, click Component Tests. Hp Laptop Blue Screen Error Make sure to install all device driver updates. Hp Laptop Blue Screen Windows 10 Do not interrupt System Restore after it starts.

As a rule, HP will not replace a hard drive under warranty that does not fail the HP Hard Drive Self Test. navigate here Bu videoyu bir oynatma listesine eklemek için oturum açın. Like memory? After the restoration completes, the computer restarts. Hp Laptop Blue Screen Windows 8

This video shows how to run Hardware Diagnostic Tests using UEFI Click here to see this video in full screen on YouTube. Therefore, you need to reinstall the Windows operating system on the notebook. Figure : Hard Drive Click Quick Test. Check This Out Once you have uninstalled the recently added program in Safe Mode, click Start, and then Shut Down to restart your computer.

You can clear the blue screen error by uninstalling the program in the Safe Mode. Hp Computer Blue Screen Stuck On the Choose your keyboard layout screen, select the keyboard layout that matches your keyboard type. Complementary Content {{offlineMessage}} Try Microsoft Edge, a fast and secure browser that's designed for Windows 10 Get started Store Store home Devices Microsoft Surface PCs & tablets Xbox Virtual reality Accessories

caution: Software and drivers installed after the selected date might not work correctly and might need to be reinstalled.

Step 7: Install Windows updates Sometimes a blue screen error occurs because you do not have the latest updates for Windows. Figure : Troubleshoot Click Advanced options. Figure : Confirm your restore point System files are added, removed, or changed to match the same collection of system files that were in the computer's system file configuration on the Hp Laptop Blue Screen With Cursor Edit:Whoa, wait, nice hijack watsss.

For more information about running hardware diagnostic tests on your computer, including hardware testing options for computers that do not feature a UEFI, see one of the following documents: HP Notebook Make sure the air vents are not blocked and the cooling fan is working. Turn on the computer and repeatedly press the F11 key, about once every second, until you see the Windows loading screen. this contact form Figure : Choose your keyboard layout On the Choose an option screen, click Troubleshoot.

If the Quick Test does not detect any memory problems, continue to the next step to run the Extensive Test. Düşüncelerinizi paylaşmak için oturum açın. If a language selection screen opens, select the language you want to use to continue. Click Yes in the warning that displays.

Restore the system to a restore point using HP Recovery Manager. or did you change the BIOS settings? If you are unable to view an error message or the Windows desktop, or if the computer tries to reboot automatically, you can disable the Windows automatic restart feature. m 0 l TheLaptopBlueScreener February 9, 2015 5:53:10 AM Well looks like you aren't going to tell me what to do?

Kapat Daha fazla bilgi edinin View this message in English YouTube 'u şu dilde görüntülüyorsunuz: Türkçe. Troubleshooting Software - Questions and Help! Any feedback would be greatly appreciated. If so then it is back to the drawing board.

The Hard Drive Self Test performs a Quick Test followed by a Comprehensive Test. If you think there is a problem with the memory, first try the Quick Test (about ten minutes). Use some can air to blow out the vents, don't set your laptop directly in your lap or on a pillow because this can block air flow and cause over heating. Make sure the selected restore point is the one you want to use, then click Finish.

Thank you for signing up. Make sure the air vents are not blocked and the cooling fan is working. Check for and reseat loose memory modules. Press the Power button to start the computer and repeatedly press the f8 key to enter the Windows Advanced Options Menu.

Oturum aç Bu videoyu beğenmediniz mi? Figure : Download and install selected updates Make sure to install all important and recommended BIOS updates and device driver updates. Perform Hard Drive test Many computer problems are related to soft failures (or degraded performance) on the hard drive. From the UEFI Main Menu, click Component Tests.